Help & FAQ's
What album manufacturers do you design for?
Almost any! We can't list them all here, so contact us for a chat.
Do you produce the physical album or just the design?
Our specialty is design, but if you haven't already sourced your album manufacturer, we can offer you our choices and quote a finished product delivered to your door. Contact us for more details and prices.
What form of payment do you accept?
Paypal or BACS
How do I determine the number of spread that I need?
Check our Design Styles (link) page for guidelines. We will guide you according to the number of images you'd like to provide & the design style chosen.
What's your turnaround time?
Normal turnaround time is 10-14 days. Rush service can be requested at a 50% upcharge when available. Please contact us for Rush availability.
Do you offer a Satisfaction Guarentee?
YES! If you don't like our first draft, we'll refund your deposit. Once final approval is given, payment made in full and design delivered, no refund is possible.
How do I proof the 1st Draft?
We'll send you the 1st draft in a .pdf document. Alternatively, we can post it online for your comments and changes. You can call or email us with any changes. We will then send your second draft for final approval as a pdf.
How do I get my final design?
We will send you DropBox instructions to aquire your final designs in either .jpg or .psd format.
What kind of albums do you design?
Wedding albums, Portrait albums, Boudoir Albums, Guest Books and more! Contact (link) us if you want something "outside the box." We don't design for other types of media at this stage, but may in the future.